Need help now? Find free, confidential domestic violence helplines in New Zealand. 24/7 phone support, safe houses, and resources for women, families, and whānau.
Hey, Are You Okay, Mama?
If you’re reading this and something doesn’t feel right—whether it’s in your home, relationship, or your heart—you’re not alone. Don’t suffer in silence. There are people who care and services that are ready to help. This guide lists free domestic violence helplines in New Zealand offering confidential, compassionate support when you need it most.
Read more: After the Birth: Postpartum Support Services in Christchurch
What Is Domestic Violence?
Domestic violence isn’t always physical. It can look like:
- Controlling behaviour
- Isolation from friends and family
- Verbal abuse
- Financial control
- Threats and intimidation
If you’re questioning whether your relationship is safe, it’s worth reaching out to talk with someone. The helplines listed below can guide you without judgment.
Free Domestic Violence Helplines in Christchurch and Beyond
These helplines are free, confidential, and available to anyone in New Zealand experiencing—or worried about—domestic or family violence. They offer emotional support, safety planning, information about legal options, and referrals to local services such as safe houses, legal help, or counselling.
Battered Women’s Trust – Christchurch
A not-for-profit organisation offering personalised support to help women and families live violence-free.
📞 Call: 0800 733 843
🌐 www.batteredwomenstrust.org.nz
West Christchurch Women’s Refuge
Provides immediate crisis support, including access to a safe house and emergency accommodation if needed. Also runs workshops on identifying controlling or abusive behaviour.
📞 Call: 0800 733 843
🌐 www.refuge4me.org.nz
Aviva – Supporting Families to Live Free From Violence
Available 24/7, 365 days a year. Aviva supports people of all genders and backgrounds. Services include family violence support, sexual violence recovery, and peer support.
📞 Call: 0800 AVIVA NOW (0800 28482 669)
🌐 www.avivafamilies.org.nz
Te Whare Hauora – Māori Whānau Support
A kaupapa Māori service that uplifts and supports whānau choosing a life free from abuse. Te Whare Hauora works holistically, offering mana-enhancing, culturally grounded support.
📞 Call: 0800 117 474
🌐 www.tearateatea.com
Nationwide 24/7 Domestic Violence Helplines in New Zealand
These helplines are available across Aotearoa and can offer emergency help, advice, and referrals any time of the day or night.
Shine – Safe Homes in NZ Everyday
📞 0508 744 633
Support for those experiencing family violence, including safety planning and legal info.
🌐 www.2shine.org.nz
Are You OK?
📞 0800 456 450
A confidential line to help you or someone you know get support for family violence.
Lifeline NZ (24/7)
📞 0800 LIFELINE (0800 543 354)
💬 Text: 4357
Confidential crisis support for mental health or abuse-related stress.
🌐 www.lifeline.org.nz
What to Do If You’re in Immediate Danger
If you are in immediate danger:
📞 Call 111 for emergency services.
If it’s not safe to speak, press 55 when prompted to silently confirm your need for help.
How to Support Someone You’re Worried About
If you’re concerned that someone you know may be in an abusive situation, you can:
- Gently check in with them—ask if they feel safe at home.
- Avoid pushing or judging; just let them know you’re there.
- Share helpline numbers or offer to call together.
- Call a helpline yourself for advice on how to help them safely.
Additional Resources and Useful Links
- Family Violence Info – Ministry of Justice
- Women’s Refuge NZ
- Good Shepherd – Financial Abuse Help
- Safe to Talk – Sexual Harm Helpline
You Deserve to Feel Safe
No one should live in fear at home. Whether it’s your first time reaching out or your tenth, these domestic violence helplines in New Zealand are here to help—no pressure, no judgment, just support.
You matter. You are not alone.
Featured image courtesy of Unsplash
